Shipping Policy

Last Updated: August 11, 2026

At S&A Sports LLC, we work hard to get your orders to you as quickly as possible. This Shipping Policy outlines our processing times, shipping methods, delivery areas, and what to expect after you place an order.

1. Order Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays.

⏰ Order Cutoff Time: Orders placed before 3:00 PM Pacific Time (PST) on a business day will be processed the same day or the next business day. Orders placed after 3:00 PM PST or on weekends/holidays will begin processing on the next business day.

During peak seasons, sales events, or periods of high order volume, processing may take an additional 1–2 business days. If there is a significant delay with your order, we will notify you via email.

2. Shipping Time & Delivery

Once your order has been processed and shipped, you can expect delivery within 3–6 business days via our standard shipping carrier, UPS.

  • Standard Shipping: 3–6 business days after dispatch
  • Carrier: UPS (United Parcel Service)
  • Tracking: Provided for all orders

Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on your location, weather conditions, carrier delays, and other factors beyond our control.

3. Shipping Fee

We are pleased to offer FREE standard shipping on all orders. There are no hidden fees — the price you see at checkout is the total you pay.

4. Shipping Area

We currently ship to addresses within the United States, including all 50 states, Washington D.C., and U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands).

We do not currently offer international shipping. If you have a special shipping request, please contact us at info@sasportsllc.com and we will do our best to accommodate.

5. Delivery Partner — UPS

All orders are shipped via UPS (United Parcel Service). Once your order is dispatched, you will receive a shipping confirmation email with your UPS tracking number.

How to Track Your Order

  1. Check your email for the shipping confirmation message from S&A Sports LLC.
  2. Click the tracking link in the email, or visit www.ups.com and enter your tracking number.
  3. You will see real-time updates on your package's location and estimated delivery date.

Note: For oversized or heavy items (such as bulk orders or large equipment), delivery may be arranged via UPS freight truck service. In these cases, the trucking company will contact you in advance to schedule a delivery window. Please ensure someone is available at the delivery address to receive the package. If you are not home during the scheduled delivery, the driver may leave instructions for rescheduling or pickup.

6. Order Cancellation

We understand that plans can change. Here is our order cancellation policy:

Before Shipping

If your order has not yet been shipped, you may cancel it for a full refund. To request a cancellation, please contact us immediately at info@sasportsllc.com or call (718) 992-5242 with your order number.

After Shipping

If your order has already been shipped, it can no longer be cancelled. In this case, you may:

  • Refuse delivery — If you are available when the package arrives, you may refuse the package and it will be returned to us. Once we receive the returned package, we will process a refund minus any applicable return shipping costs.
  • Return after delivery — If you have already received the package, please follow our Refunds & Returns Policy to initiate a return. The standard return process and conditions will apply.

💡 Tip: The fastest way to cancel an order is to contact us as soon as possible. We process orders quickly, so reaching out within a few hours of placing your order gives us the best chance of catching it before dispatch.

7. Tracking Your Order

You can track your order at any time using the following methods:

  • Email: Check your shipping confirmation email for a direct tracking link.
  • UPS Website: Visit www.ups.com/track and enter your tracking number.
  • Contact Us: If you have trouble finding your tracking information, email us at info@sasportsllc.com with your order number and we will provide an update.

8. Address Accuracy

Please ensure that your shipping address is complete and accurate when placing your order. S&A Sports LLC is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipping at the customer's expense.

9. Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged:

  • Contact us at info@sasportsllc.com within 7 days of the expected delivery date.
  • Provide your order number and, if applicable, photos of the damaged packaging and items.
  • We will work with UPS to investigate the issue and provide a resolution, which may include a replacement or full refund.

Contact Us

For any shipping questions or concerns, please reach out to us:

Store Name: S&A Sports LLC

Address: 880 River Ave # B, Bronx, NY 10452

Phone: (718)992-5242

Email: info@sasportsllc.com

Business Hours (GMT-08:00 Pacific Standard Time):

Monday to Sunday: 10 AM–5:30 PM

Response Time: We will respond to all emails and messages within 24 hours.